Job Description

Job Description

Job Description

Patient Escort

Central Nursing Home – Chicago, IL

Central Nursing Home is seeking a dependable, compassionate, and responsible Patient Escort to join our team. The Patient Escort plays an important role in assisting residents with transportation to and from medical appointments, treatments, and other scheduled healthcare services while ensuring their safety, comfort, and well-being.

We are looking for an individual who is patient, organized, and committed to providing respectful, resident-centered assistance throughout the transportation process.

• Next Day Pay available

• Health, dental, and vision insurance

• 401(k) with employer match

• Supportive and team-oriented work environment

• Training and professional development opportunities

• Opportunities to grow within the organization

• Accompany residents to and from scheduled medical appointments, treatments, and other healthcare services

• Assist residents with safely entering and exiting transportation vehicles, as appropriate and within training

• Ensure residents are safely seated and secured in accordance with established transportation procedures

• Assist residents who utilize wheelchairs, walkers, and other mobility devices

• Monitor residents during transportation and appointments to ensure their safety, comfort, and well-being

• Communicate with nursing staff regarding appointment schedules, transportation arrangements, and resident needs

• Ensure residents arrive at scheduled appointments on time and are returned safely to the facility

• Coordinate with transportation providers, medical offices, and facility staff regarding appointment logistics

• Maintain accurate records of resident appointments, transportation activities, and related documentation as required

• Ensure necessary appointment paperwork and other required documents accompany residents, as directed by nursing staff

• Report any resident concerns, changes in condition, incidents, or transportation delays to the appropriate nursing staff

• Assist residents with navigating medical offices, waiting areas, and other appointment locations

• Maintain resident privacy, dignity, and confidentiality during transportation and medical visits

• Follow facility safety procedures, infection-control guidelines, and established resident care protocols

• Communicate professionally with residents, families, healthcare providers, and transportation personnel

• Perform additional resident support and transportation-related duties as assigned

• High school diploma or equivalent preferred

• Previous experience in healthcare, skilled nursing, long-term care, patient transportation, or resident support preferred

• Certified Nursing Assistant (CNA) certification preferred, but not required

• Compassionate, patient, and dependable approach to resident care

• Strong communication, interpersonal, and organizational skills

• Ability to safely assist residents with mobility and transportation needs within training and assigned responsibilities

• Ability to manage appointment schedules and coordinate transportation arrangements effectively

• Ability to remain attentive to resident safety and comfort throughout appointments

• Ability to work independently and communicate effectively with nursing staff and healthcare providers

• Ability to maintain confidentiality and follow established facility policies

• Must meet applicable health and background requirements

• Full-time and part-time opportunities may be available

• Schedule and shift assignments based on facility needs and resident appointment schedules

• Flexibility may be required for early appointments, extended appointment times, and transportation delays

• Weekend availability may be required

Skilled Nursing Facility | Long-Term Care | Resident Transportation & Support

Central Nursing Home is committed to providing quality resident care and ensuring residents receive the support they need both inside and outside the facility. We are looking for a Patient Escort who values reliability, compassion, and maintaining resident safety, dignity, and comfort throughout the transportation process.

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